Publication date: October 31, 2026
1.1. This Personal Data Processing Policy (hereinafter referred to as the “Policy”) defines the procedures and conditions for processing personal data, as well as the measures taken to ensure its security by KUPER Limited Liability Company (TIN: 1644025542, PSRN: 1021601624604, registered address: 60V Rizy Fakhretdina Street, Almetyevsk, Republic of Tatarstan, 423458, Russian Federation), hereinafter referred to as the “Operator”.
1.2. This Policy has been developed in accordance with the Constitution of the Russian Federation, Federal Law No. 152-FZ dated July 27, 2006, “On Personal Data”, and other regulatory legal acts of the Russian Federation governing personal data.
1.3. This Policy applies to all information that the Operator may obtain about visitors to the website https://kupercompany.com (hereinafter referred to as the “Website”), including through the use of feedback forms and other Website features.
1.4. This Policy applies to personal data processed both by automated means and without the use of automation.
1.5. The Operator ensures unrestricted access to this Policy by publishing it on the Website.
2.1. Personal Data means any information relating directly or indirectly to an identified or identifiable natural person.
2.2. Processing of Personal Data means any operation or set of operations performed on personal data, including collection, recording, systematisation, accumulation, storage, updating, use, transfer, blocking, deletion and destruction.
2.3. Operator means KUPER LLC, which independently determines the purposes and scope of personal data processing, as well as the operations performed on such data.
2.4. User means any person visiting the Website or using its features.
2.5. Automated Processing of Personal Data means the processing of personal data using computer technology.
2.6. Cookies means small data files that may be stored in the User’s browser or on their device when visiting a website and may be used to enable certain features.
3.1. The Operator may process personal data of the following categories of data subjects:
Website visitors;
persons submitting enquiries and requests to the Operator through the Website;
representatives of organisations and individual entrepreneurs contacting the Operator regarding potential cooperation.
3.2. Depending on the form used by the User and the content of their enquiry, the Operator may process the following personal data:
first name, last name and patronymic, if voluntarily provided by the User;
telephone number;
email address;
the content of the enquiry and any other information voluntarily provided by the User in their message.
3.3. When visiting the Website, technical information necessary for its operation and security may also be processed automatically:
device IP address;
date and time of access to the Website;
addresses of requested pages;
information about the browser, operating system and device;
technical connection parameters;
the address of the page from which the User accessed the Website, if such information is transmitted by the browser.
Such information is processed to the extent that it is generated and transmitted during the operation of the Website and its server infrastructure.
3.4. The Website uses the Yandex Maps service to display the Operator’s location and provide mapping information. When the map is loaded and used, Yandex LLC may automatically receive the visitor’s IP address, device identifier and geolocation information, depending on the functionality of the service being used.
3.5. The Operator does not use web analytics services on the Website, including Yandex Metrica and Google Analytics. Third-party libraries, fonts, scripts and other resources required for the Website to operate are hosted on the Operator’s infrastructure.
3.6. The Operator does not process special categories of personal data or biometric personal data through the Website forms. Users should not include such information in their enquiries.
3.7. The information listed in this section is processed only to the extent necessary to achieve the purposes specified in this Policy.
4.1. The Operator processes personal data for the following purposes:
4.1.1. Handling User enquiries and requests:
receiving and reviewing enquiries;
contacting the User to respond to their questions;
providing consultations and information about the Operator’s products, works and services;
preparing proposals and discussing potential cooperation.
4.1.2. Entering into and performing contracts:
taking steps to enter into a contract at the User’s initiative;
entering into and performing contracts to which the User or a person represented by the User is a party or beneficiary;
fulfilling obligations established by the legislation of the Russian Federation.
4.1.3. Ensuring the operation and security of the Website:
providing access to the Website’s features;
ensuring the stable operation of the Website;
identifying and preventing technical failures, misuse and security threats.
4.1.4. Displaying mapping information:
enabling the User to view the Operator’s location using the Yandex Maps service.
4.2. The legal grounds for processing personal data include:
the consent of the personal data subject, where such consent is required under the legislation of the Russian Federation;
the necessity of processing for entering into a contract at the initiative of the personal data subject or for performing a contract to which the subject is a party or beneficiary;
the necessity of fulfilling obligations imposed on the Operator by the legislation of the Russian Federation;
other grounds provided for by Federal Law No. 152-FZ.
4.3. The Operator does not treat the User’s review of or acceptance of this Policy as independent consent to the processing of personal data.
4.4. Where consent is required for specific processing activities, it is obtained separately from other documents and information that the User confirms or signs.
5.1. Personal data is processed lawfully and fairly, in compliance with the principles and requirements of Federal Law No. 152-FZ.
5.2. The Operator processes personal data using the following methods:
collecting and receiving personal data directly from the User;
automated processing using information systems and software;
storing and using personal data to achieve the stated purposes;
updating, blocking, deleting and destroying personal data where grounds provided by law exist.
5.3. The Operator does not process personal data in ways incompatible with the purposes for which it was collected. The scope and volume of processed data are limited to the information necessary to achieve the relevant purposes.
5.4. The Operator may engage another person to process personal data on the basis of a contract or other grounds permitted by law. Such person must comply with personal data protection legislation and ensure the confidentiality and security of personal data within the scope of the processing entrusted to them.
5.5. When the Yandex Maps service is used, the User’s browser connects to Yandex LLC services. As a result, Yandex may receive technical information and other data specified in the terms of use of the relevant service. Yandex processes such information in accordance with its own documents, including:
5.6. The Operator does not publish Users’ personal data in publicly accessible sources or disclose it to an indefinite number of persons without a separate legal basis.
5.7. The Operator does not sell Users’ personal data.
6.1. Personal data is processed for no longer than is necessary to achieve the purposes of processing, unless a different period is established by the legislation of the Russian Federation or by an agreement with the personal data subject.
6.2. Personal data collected for the purpose of reviewing an enquiry or request is retained for the period necessary to review the enquiry, provide a response and conduct any subsequent interaction with the User. If a contract is concluded as a result of the enquiry, further processing and storage are carried out for the duration of the contractual relationship and for the periods established by law.
6.3. Technical information necessary to ensure the operation and security of the Website is retained for the period determined by the relevant technical and organisational requirements, after which it is deleted or anonymised unless further storage is required by law.
6.4. Once the purposes of personal data processing have been achieved, the Operator ceases processing and destroys the personal data or ensures its destruction, unless other lawful grounds for continued processing exist.
6.5. Withdrawal of consent to the processing of personal data does not affect the lawfulness of processing carried out before such withdrawal. Upon receiving a withdrawal, the Operator ceases processing and destroys the personal data in the cases and within the time limits established by the legislation of the Russian Federation, unless other lawful grounds for further processing exist.
7.1. The User has the right to:
obtain information about the processing of their personal data by the Operator;
request the rectification, blocking or destruction of personal data if it is incomplete, outdated, inaccurate, unlawfully obtained or unnecessary for the stated purpose of processing;
withdraw consent to the processing of personal data;
request the cessation of personal data processing in cases provided for by law;
lodge a complaint regarding the actions or omissions of the Operator with the authorised personal data protection authority or bring the matter before a court;
exercise any other rights provided for by the legislation of the Russian Federation.
7.2. To exercise their rights, the User may contact the Operator by email at info@kupercompany.com or at the Operator’s registered address.
7.3. The request must enable the Operator to identify the applicant and understand the nature of the request. Where necessary, the Operator may request information required to verify the applicant’s identity and authority.
7.4. The Operator reviews requests from personal data subjects and provides responses within the time limits and in accordance with the procedures established by the legislation of the Russian Federation.
8.1. The Operator takes the necessary legal, organisational and technical measures to protect personal data against unlawful or accidental access, destruction, modification, blocking, copying, provision, disclosure, and other unlawful actions.
8.2. Such measures include, in particular:
restricting access to personal data;
determining the persons authorised to process personal data;
using information security and access control measures;
detecting and preventing unauthorised access;
ensuring the security of storage media and information systems containing personal data;
monitoring compliance with legal requirements and the Operator’s internal documents.
8.3. The Operator ensures the confidentiality of personal data and does not disclose it to third parties without a lawful basis, except in cases provided for by the legislation of the Russian Federation.
9.1. When collecting personal data of citizens of the Russian Federation, including via the Internet, the Operator ensures the recording, systematisation, accumulation, storage, updating and retrieval of such personal data using databases located within the territory of the Russian Federation, except in cases provided for by the legislation of the Russian Federation.
9.2. Personal data may be transferred to third parties only where there is a lawful basis and only to the extent necessary to achieve the relevant processing purpose.
9.3. Use of the Yandex Maps service involves the User’s browser interacting with the infrastructure of Yandex LLC. Yandex’s processing of information is governed by its own documents. Any potential transfer of information by Yandex outside the Russian Federation is determined by the terms of the relevant service and Yandex’s Privacy Policy.
10.1. For questions regarding personal data processing, or to submit enquiries, requests or withdrawals of consent, the User may contact the Operator:
KUPER LLC
Registered address: 60V Rizy Fakhretdina Street, Almetyevsk, Republic of Tatarstan, 423458, Russian Federation.
Email: info@kupercompany.com.
10.2. The Operator reserves the right to amend this Policy. The revised version shall take effect upon publication on the Website, unless otherwise specified in the revised version.
10.3. The current version of this Policy is permanently available on the Website at: https://kupercompany.com.
10.4. This Policy remains in force indefinitely until replaced by a new version.
